Medical Equipment Manufacturer
Production Volume - 24 / 7
Geographic Base - Global
To remain in the strong competitive position the customer
enjoyed they needed to react more quickly to market demand
by reducing supplier lead-times and minimizing rework.
To find a tooling supplier better able to consistently deliver
precision tooling within shorter than normal lead times.
After visiting and meeting with a team of Engineers and Floor
Technicians to assess their needs, the recommendations offered
by PTD were accepted and the customer placed the first order.
Early in the relationship PTD uncovered the primary reasons
the customer was experiencing tooling related problems. The
models supplied by the customer were incomplete leading and
getting answers and information quickly enough to ensure rapid
delivery compounded the problem. To expedite the process PTD
worked with the customer's Engineering team to review the
Models prior to delivering them for production and to assign
a go-to person able to provide quick answers as needed. These
process improvements resulted in lead times being reduced
from six to three weeks.